Customer Service Level Agreement
Please contact KT Hosting using one of the contact methods below, outside of office hours please email us at firstname.lastname@example.org. We will to respond to all points of contact within 1 business day and aim to resolve any issues you have within 5 business days.
Customer service is a top priority at KT Hosting. If you are unhappy with the service you have received or have any other reason to make a complaint, please contact us on 0141 429 2525, email us at email@example.com or write to us at the address below providing as many details as possible about your issue.
7 Centurion Business Park
Tel: 0141 429 2525
We will acknowledge your complaint within 1 business day and aim to resolve any issues within 5 business days.
If you’re not happy with the initial outcome of your complaint, than please feel free to escalate your issue to Nominet (the .uk registry) by clicking here.
If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at firstname.lastname@example.org or on 0141 429 2525 with as much detail about the abuse. We will investigate your complaint immediately.